FAQs

If you have booked your tickets through See Tickets, simply visit their support centre to access your tickets

Visitors can request a carer ticket free of charge by either contacting See Tickets prior to the event with your name, order number and the reason you are requesting for a carer ticket. Otherwise, please collect carer's tickets from the box office on arrival.

Please visit the booking site here

Yes, your ticket to Green Living Live will also grant you access to Grand Designs Live

Standard tickets - £12 - £15

On-the-door tickets - £17 weekday and £20 weekend

Child tickets - Free entry for children aged 15 and under

Tickets will be available to buy at the event from the box office.

Weekday - £17

Weekend - £20

No, all tickets are available for one day only. Weekday tickets for any one weekday and weekend tickets for any weekend day (including Bank Holiday Monday for London's ExCeL)

In order to attend on multiple days you will need to purchase a new ticket for each new day you wish to attend.

Once purchasing your tickets, a confirmation email will be sent to you email with you tickets attached. At the event, you can show your attached tickets with a scannable barcode.

10:00 am - 5:00 pm

 

London's ExCeL Centre

Royal Victoria Dick, 1 Western Gateway, E16 1XL

Access via Prince Regent on the DLR

More information

 

NEC Birmingham

North Avenue, Marston Green, B40 1NT

Access via Birmingham International train station

More information

Visitors who are travelling to any of our events by car, we would suggest reading the venues car parking information.

Pre-book a car park space at Birmingham's NEC

Car parking information at London's ExCeL

Yes, find out more information about disabled access and other onsite facilities for each venue:

London's ExCeL

Birmingham's NEC

London's ExCeL: Lost property is located by the west entrance, down the stairs, after Costa. If you have lost an item at the show and are no longer at the event please call: +44(0) 207 069 4500 or email info@excel.london

Birmingham's NEC: Lost property is located in the Piazza between Subway and Hall 1 within the Security Office, where all property is taken once the event is over. As well as, a smaller Security Office in the Atrium near Hall 6. If you have lost an item at the show and are no longer at the event please call: 0121 767 3883 for more assistance.

Yes, visitors can pre-book a 30-minute one-to-one consultation here or on the day on a first-come-first-serve basis with experts in various categories, covering all areas of your property. 

No, all live talks are included in your ticket, however we would recommend arriving 15 minutes before it begins in order to secure a seat at the theatre. You can plan ahead in regards to which talks you would like to see at the Sustainable Future Theatre here

Yes, there is food and drink available at the event as well as around each venue, see their website for more information:

London's ExCeL

Birmingham's NEC

Green Living Live only allows assistance dogs into the event.

Yes, please contact info@granddesignslive.com for further information.

You can book a free ticket for children 15 and under if accompanied by an adult. This can be booked online with your order or collected from the box office on the day of your visit. A maximum of two children can attend the event per adult.

The purchase of a ticket signifies acceptance that as members of the audience, ticket holders may be filmed, sound recorded and/or photographed for broadcast and/or future publicity.